PIZZA HUT CAYMAN
Terms & Conditions
Useful details about ordering, pickup and delivery from Pizza Hut Cayman.
Last updated: 11 October 2026
Our online ordering service
These terms apply to orders through pizzahutcayman.com for Pizza Hut Cayman’s West Bay Road and Savannah restaurants. We serve the Cayman Islands only. Available fulfilment options depend on the selected restaurant and what is shown at checkout.
By submitting an order, you confirm that its details are accurate and that you are authorised to use the selected payment method. Keep your order confirmation for reference.
Opening and ordering hours
Both restaurants open daily from 11:00 AM to 11:00 PM. Online ordering is available daily from 11:00 AM to 10:45 PM, Cayman Islands local time. Online orders cannot be submitted outside that ordering window. Items remaining in your cart are not a confirmed order.
Menu, customisations and offers
Our menu includes pizzas, meal deals, melts, chicken, sides, pasta, desserts, drinks and dips. Items and options are subject to availability. Check your chosen size, crust, sauce, toppings, drinks and other customisations before ordering.
Additional toppings, stuffed crust and other extras may cost more; the selected options and total are shown before you pay. Offer conditions and availability apply as displayed. Lunch deals are available Monday–Friday, 11:00 AM–3:00 PM. Prices and offers may change for future orders.
Prices and payment
Prices are displayed in Cayman Islands dollars (KYD). Review the item prices, selected extras, discounts, delivery charge and final total at checkout. Use only the payment methods offered there. Payment providers may apply their own terms and authentication requirements.
If an item is unavailable or an order cannot be fulfilled, the restaurant will contact you to agree an alternative or arrange an appropriate refund. No substitute should be made without your agreement.
Delivery within the Cayman Islands
The FAQ states a KYD $15 minimum food order, excluding the delivery fee, and a KYD $3 delivery fee. Review checkout for the charge applied to your order and call your chosen Hut to confirm delivery to your address. Service is limited to addresses the restaurant can deliver to; a Cayman Islands address alone does not guarantee delivery coverage.
Provide a complete address, useful directions and a working phone number. Delivery and preparation estimates may vary with demand, traffic and weather. Contact the restaurant if there is a delay or your address needs correction.
Pickup and group orders
For pickup, select the correct restaurant and collect the order there. Have your order reference ready. For parties, offices, schools or events, call the restaurant to discuss quantities, availability and preparation time before ordering.
Allergies and dietary needs
If you have a food allergy or specific dietary requirement, speak to the restaurant before ordering so staff can discuss ingredients and preparation. Menu descriptions and vegetarian options should not be treated as a guarantee that food is free from allergens or cross-contact.
Changes, refunds and concerns
Contact your Hut promptly to request a change, cancellation or help with an order. See our Refund & Cancellation Policy for review and refund details. Approved refunds are processed within 48–72 hours; payment-provider posting times may vary.
Privacy and your rights
Our Privacy Policy and Cookie Policy explain how information is used for this website and ordering service. These terms do not exclude rights or remedies that cannot lawfully be excluded. Applicable Cayman Islands law governs this local ordering service.
Contact your Hut
For help, contact the restaurant handling your order:
- West Bay Road: 383 W Bay Rd, Cayman Islands · +1 345 949 8687
- Savannah: Countryside Shopping Centre, Cayman Islands · +1 345 947 7333
You can also find restaurant details on our Contact Us page.